You know, working in customer service can give you a great insight into how different people are.
I work for an exam board here on our little island, an exam board delivering Law qualifications, at that. If some of the phone calls I get are anything to go by, our system is going to be completely screwed within about 10 years.
I'm always amazed by the number of people we get complaining about one thing or another, then getting frustrated when we tell them it's all within our regulations.
'Don't quote regulations at me!'
'Tell me why!'
'So what, is that it then?'
I mean, you would think, of all people, students of the law would understand. You read things before you sign them. You think things through before you do them. You don't phone up and complain about rules and regulations, because that's exactly what you're hoping to specialise in!
On a lighter note, we do get some hilarious questions and excuses from people.
I'm not allowed to reveal them on here though, customer privacy and all that, rules is rules.
Here's a picture of an alcoholic baby, to end this ramble.
~Flynny
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